HEICO's Safety Revolution: AI-Driven Success with Benchmark Gensuite

Danielle Goddard
August 16, 2024
Sponsored by: Benchmark Gensuite
Workplace safety is a top priority for HEICO, a company managing over 70 manufacturing, construction, and industrial services businesses. With operations in 19 countries, ensuring safety across such a diverse and widespread organization is a significant challenge. HEICO partnered with Benchmark Gensuite to find a comprehensive solution to minimize risks and prevent potentially serious incidents (PSIs).

Safety Challenges and Goals

HEICO’s Environmental, Health, and Safety (EHS) team needed to maintain a safe environment across various countries and industries. They faced several key challenges:
  • Reducing Risks: Quickly identifying and mitigating PSIs was essential. With operations spread across 19 countries, the variety of local safety regulations and standards made this particularly challenging.
  • Automating Processes: Safety protocols needed to be streamlined and enhanced. Manual processes were time-consuming and prone to human error, leading to missed incidents or delayed responses.
  • Uncovering Hidden Risks: The team needed deeper visibility into potential hazards. Identifying hidden risks that were not immediately apparent was crucial to preventing future incidents.
  • Providing Actionable Insights: Real-time data was crucial for timely decision-making. The ability to act on insights quickly could mean the difference between a minor issue and a significant incident.

An Award-winning AI-Powered Solution

HEICO turned to Benchmark Gensuite and implemented their PSI AI Advisor solution. This AI-powered tool offered several key benefits:
  • Automation: Safety protocols across global sites were automated and tailored to HEICO’s specific operations. This reduced the administrative burden on the EHS team and ensured consistent application of crucial standards.
  • Real-Time Insights: The solution delivered immediate insights into potential risks, allowing the team to take swift, informed action. These insights were critical in mitigating risks before they could escalate into serious incidents.
  • Comprehensive Analysis: By using Benchmark Gensuite’s extensive data, the solution enhanced traditional safety investigations with advanced machine learning. This allowed HEICO to identify patterns and trends that might have been missed with manual analysis.

A Seamless Implementation

The PSI AI Advisor integrated quickly with HEICO’s existing systems. The ease of setup and rapid deployment were notable, with strong support and buy-in from HEICO’s leadership. This quick integration meant HEICO could start benefiting from the system almost immediately without a lengthy transition period.
“What I’ve found remarkable about this was how easy it was to implement. We went from not having a pSIF or PSI program to having one in place in very short order utilizing this tool because it makes a lot of the decisions for you […], and now there’s a real buy-in from our leadership getting to the important cases. PSI AI Advisor gets you there quickly and is a time-saver when it comes to not having to do a lot of extra analysis.” – Vice President of EHS, The HEICO Companies

Results That Matter

The PSI AI Advisor has a significant impact on HEICO’s safety operations:
  • OSHA Recordable Injuries: Reduced by 16%, showcasing the effectiveness of automated safety processes.
  • Days Away from Work Cases: Reduced by 22%, indicating improved safety and quicker recovery times.
  • Workers’ Compensation Costs: Reduced by 60%, reflecting fewer and less severe incidents.
  • Employee Safety Concerns Reported: Increased by 217%, demonstrating higher employee engagement and awareness.
These results highlighted the solution’s effectiveness in enhancing safety and reducing costs. The AI’s 85% accuracy in identifying PSIs allowed the EHS team to focus on the most critical areas, significantly improving workplace safety.

HEICO was also recognized for their unwavering commitment to enhancing safety across their diverse portfolio of businesses by global research and advisory firm, Verdantix, and was named as a finalist for the Verdantix EHS Innovation Excellence Awards, an annual celebration of organizations and individuals who leverage innovative technology to drive positive change in the realms of EHS, ESG, Sustainability, and Operations.


A Culture Shift

The PSI AI Advisor improved safety metrics and fostered a culture shift within HEICO. Safety became a shared responsibility embedded in every decision. Employees became more engaged and proactive in safety practices, leading to a safer and more cohesive work environment. Regular safety meetings and discussions, incorporating PSI findings, reinforced the importance of safety across the organization. This cultural shift meant that safety was prioritized at all levels, from frontline workers to top executives.


A New Era of Safety Management

HEICO’s experience with Benchmark Gensuite’s PSI AI Advisor shows how innovative technology can transform workplace safety. By automating processes and providing actionable insights, HEICO significantly reduced incidents and built a strong safety culture. Their journey inspires other organizations facing similar challenges. Combining technology and a committed workforce can lead to remarkable safety and operational efficiency improvements.

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About the Author

Danielle Goddard
Benchmark Gensuite
Danielle Goddard is a senior product marketing manager with Benchmark Gensuite, a leading provider of digital management systems for EHS, Sustainability, and ESG Reporting through a unified digital platform—locally, globally and across diverse operating profiles. She has ten years of experience writing about EHS regulatory compliance topics and technology trends for professional organizations and industry media outlets.

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